Privacy Policy

Your privacy is important to us.

Treatment privacy policy: Lifeline is dedicated to ensuring your personal health information is kept confidential. We adhere to strict polices in compliance with by two federal laws and Washington State law; the Health Insurance Portability and Accountability Act of 1996 (HIPAA) 42 CFR Part 2. Your records are also protected under the Revised Codes of Washington 70.02 and 70.96A.

Website privacy policy: We are committed to providing the most useful information available and protecting consumer privacy. We are committed to the ethical and fair use of the information we collect.

We record certain information about visitors to our website for the purpose of making our site more informative and useful to our customers. The information we collect from our site is limited to:

Email addresses: Our server does not collect your email address unless you specifically provide it to us or communicate with us via email. We will use your email address to respond to your inquiries or to send you other information, if you request it. We do not make your email address available to third parties for any reason.

Pages visited: We are able to determine which pages on our website are visited most often, and which operating systems and browsers are the most popular. This information does not identify you personally. We use the information in the aggregate only to improve our website and make it more informative and user friendly.

Information volunteered by site visitors: We may collect certain limited personal information about our visitors on customer service forms, subscription forms and surveys. Lifeline Connections may disclose information by or about visitors to the website in order to (1) comply with applicable laws, (2) respond to governmental inquiries, (3) comply with valid legal process, and (4) protect the rights or property of Lifeline Connections.

Cookies: We may use cookies on our website to help make our visitors’ experience more enjoyable and to help us understand how visitors use the website. Cookies are small text files placed on a user’s computer that allow us to recognize users when they return to and/or navigate through the pages of the website. Cookies also allow us to measure the number of times a user clicks through to various sections on our website. Cookies, by themselves, do not tell us the identity of an individual user unless such information is provided by that user. But if you choose to give us this information, it may be linked to the data stored in your cookie.

If you would prefer not to take advantage of the benefits made possible by cookies, check your browser instructions. Most browsers allow you to reject cookies or choose which cookies to accept.

Lifeline Connections reserves the right to change the terms of this policy at any time. Changes will become effective as soon as they are published. We may publish notice by any reasonable means, including by e-mail or by posting notice on our websites.

If you have any questions or concerns regarding this policy, please contact the Records Specialist.

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